Privacy Policy | Updated June 2024

Solaris Laser S.p. z.o.o. is a company incorporated under the laws of Poland with its registered office in Ul. Farbiarska 39, 02-862 Warsaw, Poland.

You can contact us via the ‘Contact’ form on our home page or our e-mail address privacy@markem-imaje.com with any queries you may have regarding the processing of personal data.

The use of this web service implies your acceptance as a *User of the conditions and uses included in this Notice. 

You can send us any type of request regarding privacy policies in the following languages: English and Polish, to the postal address indicated above indicating that the communication is addressed to the Data Protection Officer, or via email to the email address also indicated above. 

*USER shall be understood to be all those persons of legal age (+18) who contact Solaris, through the channels indicated, for the processing of their data.

The personal data processed by Solaris, come directly from users who have given their prior consent to its collection and processing in writing and/or in a reliable manner, by any existing means and that has created a link with our Company.

The table below sets out what personal data we collect, the purpose of the collection and what lawful basis we rely upon when processing that personal data.

You may exercise your rights of access to your personal data, as well as request the rectification of erroneous or incomplete data that correspond in each case, requesting deletion in cases where they are not necessary for the purposes collected.

In certain circumstances, users may request the limitation of the processing of their personal data, in which case it will only be kept defending claims.

On the other hand, users may oppose the processing of their data, related to their particular situation, ceasing to process the data from that moment Solaris, except for compelling legitimate reasons, or the exercise or defence of possible claims.

If you have given your consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on your consent before its withdrawal.

It is also the User's responsibility to keep his/her contact details updated at all times and/or to notify our data protection department by e-mail: privacy@markem-imaje.com, indicating in the subject line of the e-mail: "Update Personal Data Customer Profile", especially in the profiles created for customers of our products, to provide a quality service.

We may share your personal data with other Dover companies (i.e., affiliated businesses and operating companies) (collectively, ‘Dover Corporation’) to carry out the purposes set out in Section 3 above. 

We may also disclose your personal data to third parties if disclosure is necessary to comply with applicable laws or regulations; to comply with a legal process or court order; to respond to requests from public and governmental authorities, or if disclosure is necessary to enforce our Privacy Policy and/or Terms of Use; to protect your safety; to protect our rights, the safety and security of our site and property or that of Dover or third parties; to allow us to exercise available remedies or limit the damages that we may sustain.

We may share or transfer your personal data to a third party if Solaris enters into, or is involved in, a business transaction such as a merger, acquisition, reorganization or sale of some or all of its assets.

In all of the above cases, Solaris has established IT and contractual security measures for the transfer of personal data both within the EU, Switzerland, UK, and outside the European continent, with the prior signing of intra-group contracts as well as with third parties following the EU Standard Contractual Clauses for the Transfer of Personal Data, Standard Contractual Clauses (SCC) (europa.eu), including necessary adjustments under local legal requirements, if applicable.

The European Commission recently released its draft adequacy decision on the EU-US Data Privacy Framework (“EU-US DPF”), which, once formally adopted, would recognize that the United States ensures an adequate level of protection for personal data transferred from the EU to organizations certified under the EU-US DPF.

In such a case, Solaris undertakes to put in place all appropriate safeguards to provide an adequate level of protection for your Personal Data and, in particular, to carry out an assessment of the impact of the transfer and to implement all additional corrective measures necessary to ensure a level of protection at least equivalent to that conferred by the applicable regulations.

Following the services, we currently provide, we do not collect any sensitive personal data (which under EU law includes, for example, personal data on ethnicity, racial origin, sexuality, political affiliation, biometrics and/or health) through the Solaris website.

We reiterate that you may at any time exercise your rights set out in section 5.

If you have any questions about our retention policy, please contact us using the details above.

In case of any failure on the part of Solaris to respond or process your rights, you may complain to the Polish Data Protection Supervisory Authority: 

Urząd Ochrony Danych Osobowych
Stawki 2 00-193 Warszawa
Poland
tel. 22 531 03 00 fax. 22 531 03 01
website: https://www.uodo.gov.pl 

The supervisory authority's guidelines (in Polish) are available on the official website of the Office for Personal Data Protection (Urząd Ochrony Danych Osobowych): https://www.uodo.gov.pl. 

Archived guidelines of the former supervisory authority (SA), the General Inspector General for Personal Data Protection (Generalny Inspektor Ochrony Danych Osobowych, GIODO), are available at https://giodo.gov.pl.

The Solaris website may contain links to enable you to visit other websites of interest to you easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any personal data that you provide whilst visiting such sites, and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Our Site also uses plug-ins from these social media platforms: Facebook, LinkedIn, Twitter, and YouTube. You can read more regarding how these social media platforms process your data at the following links:

We have a fan page or a company page on Facebook or LinkedIn that you can use or visit. For those pages, we act as a joint controller with the social media platform for the collection of your personal data.

You can read more regarding our joint controllership with the platforms at the following links:

We collect certain information through our use of cookies. For detailed information on the cookies, we use and the purposes for which we use them, please see our Cookies Policy at https://www.solaris.com/policy/cookies.

To the extent permitted by applicable law, Solaris may also use your personal data as we believe to be necessary or appropriate:

Please note that you always have the right to withdraw your consent. 

If you wish to unsubscribe or opt out of our marketing, please send an email to privacy@markem-imaje.com, indicating UNSUBSCRIBE FROM MARKETING COMMUNICATIONS in the subject line. 

Otherwise, we may contact you by email, telephone, fax, post, or other means, unless you instruct us not to do so.

We may use your personal information for our marketing purposes, including but not limited to notifying you of new services, offers or other information by mail, email, telephone, text message, and other means. We will only do so with your consent where necessary. 

If you have previously consented but no longer wish us to use your personal data for marketing purposes or to provide your personal data to other Dover family companies or other partners for their marketing purposes, you may opt out of such uses by notifying us using the procedure set out in section 5.

*Following the European Economic Area (EEA) agreement, as of 20 July 2018, the EEA countries Iceland, Liechtenstein, and Norway became members of the Council without voting rights and without the right to be elected chair and vice-chair, for matters related to the GDPR.

309059 | European Free Trade Association (efta. int)

Some states within our licensed markets have laws that give privacy rights to their residents. This section addresses the California Privacy Rights Act of 2020 (CPRA), which provides Californians with certain rights and choices about their Personal Information.

A. Notice at Collection of Personal Information

We do not use sensitive data to create inferences/To limit our use of your Sensitive Personal Information.

C. Summary of CPRA Rights

The CPRA provides Californians with the following rights and choices regarding their Personal Information.

D. Exercising Your Rights and How We Will Respond

If we expect your request is going to take us longer than normal to fulfill, we will let you know.

We usually act on requests and provide information free of charge, but we may charge a reasonable fee to cover our administrative costs of providing the information in certain situations.  In some cases, the law may allow us to refuse to act on certain requests.  When this is the case, we will endeavor to provide you with an explanation as to why.  

E. Our Commitment to Allowing You to Exercise Your Rights – Non-Discrimination

If you exercise any of the rights explained in this Policy, we will continue to treat you fairly.  If you exercise your rights under this Notice, you will not be denied or charged different prices or rates for goods or services or provided a different level or quality of goods or services than others.

F. Verification of Identity – Access or Deletion Requests

We will ask you for identifying information and attempt to match it to information that we maintain about you.  

If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to your request.  We will notify you to explain the basis of the denial.  

G. Authorized Agents

You may designate an agent to submit requests on your behalf.  The agent must be a natural person or a business entity that is registered with the California Secretary of State.   

If you would like to designate an agent to act on your behalf to request or delete Personal Information, you and the agent will need to comply with our verification process: If the agent submits requests to access, know or delete your Personal Information, the agent will need to provide us with your signed permission indicating the agent has been authorized to submit the opt-out request on your behalf.  We will also require that you verify your identity directly with us or confirm with us that you provided the agent with permission to submit the request. 

Please note that this subsection does not apply when an agent is authorized to act on your behalf according to a valid power of attorney.  Any such requests will be processed by California law about powers of attorney.

H. California Shine the Light Law

California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits California residents that have an established business relationship with a business to annually request, free of charge, information about certain categories of Personal Information a business has disclosed to third parties for those parties’ direct marketing purposes in the preceding calendar year.  For information and to make a request, contact us at:

• Postal address: Solaris Laser S.p. z.o.o., (Data Protection Officer) Ul. Farbiarska 39, 02-862 Warsaw, Poland.
• Email: privacy@markem-imaje.com.

If you are a Virginia resident, the Virginia Consumer Data Privacy Act (“VCDPA”) grants you the following rights concerning the personal information we collect about you:  

• Right to Know: Virginia residents have the right to confirm whether or not we are processing their personal information and to access such data, including by obtaining a copy of data that they previously provided to us.
• Right to Delete: Virginia residents have the right to request the deletion of the personal information that we have collected about them and to have such personal information deleted.
• Right to Correct: Virginia residents have the right to ask that we correct inaccuracies in their personal information, considering the nature of personal information and the purposes of processing such information.

A. Exercising your Rights

To exercise any of the rights above, or to ask a question, contact us at TDSInfo@tdsinc.com  or 312-592-5352.  All requesters will be required to authenticate themselves before we respond to their request.

B. Verification Process

If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to your request.  We will notify you to explain the basis of the denial.  

C. Response Timeline and Additional Information

For requests to know, delete or correct personal information, we will provide a substantive response to your request as soon as we can, generally within 45 days from when we receive your request, although we may be allowed to take longer to process your request under certain circumstances. If we expect your request is going to take us longer to fulfill, we will let you know.

We usually act on requests and provide information free of charge, but we may charge a reasonable fee to cover our administrative costs of providing the information in certain situations. In some cases, the law may allow us to refuse to act on certain requests. When this is the case, we will endeavor to provide you with an explanation as to why.

We may update this Notice by posting a new version on our website. If we update this Notice in a way that significantly changes how we use your personal data, we will bring these changes to your attention where reasonably possible. Otherwise, we recommend that you periodically review this Notice to be aware of any other revisions.

Thank you very much for your attention and cooperation, we appreciate your trust in us.